Free renewal check
Send us your member export with names removed. Within 2 business days we'll email you how many members lapsed in the last 90 days, how many renewals are due in the next 30, and what both are worth. Free, and no sales call.
For gyms, Pilates and yoga studios, PT studios and boutique fitness. How to send your data is below the form.
What you get
Your renewal numbers, in one email.
Lapsed in the last 90 days
How many members and pack holders finished and didn't come back, and what that was worth.Due in the next 30 days
How many memberships end and packs run out soon, split into memberships, class packs and PT.Who to contact first
The one group to reach out to this week, with a message you can send them.How to send your data
About five minutes, and no names.
Export your members
From Mindbody, Glofox, WellnessLiving, Momence or your own spreadsheet. Any CSV or Excel file works. Include people whose membership or pack ended in the last 90 days.Remove names and contact details
Delete the name, email and phone columns. Keep a member number so each person is still a separate row.Check the columns
What they bought, start date, end or expiry date, sessions left on packs and last visit date. Coach or instructor too, if you have it.Email it to us
Send the file to waleed@therivet.agency with the subject "Renewal check", and fill in the form above so we know who it's from.
Not sure how to export from your system? Email us which one you use and we'll send you the steps.
Your data
We only use your file to run your check. We never contact your members, and we delete the file within 30 days. Please remove names, emails and phone numbers before you send it.
After your check
Want this every Monday?
If the numbers are worth fixing, we can set up a weekly renewals list for your studio: who to contact, why, and a message ready to send. If not, the check is yours to keep.
Book a free 20-minute call